Would you like to to make a lasting impact in our community?
Volunteers are the heart of the Holocaust Memorial Center. From the Holocaust Survivors who tell their stories to groups and visitors from around the world, the Museum Shop personnel who share ways to continue to learn about the Holocaust with visitors, and of course the docents who educate visitors through the museum’s core exhibits, volunteers are essential to our mission of engaging, educating, and empowering by remembering the Holocaust.
Many opportunities are available. The HMC has needs for library helpers, staff aides, front desk greeters, and more. Time spent volunteering at the HMC can be used toward fulfilling service hours required by congregational and school programs.
For all volunteer opportunities, please contact:
Ruth Stern, Administrator at 248.536.9601 or email@example.com.
The Holocaust Memorial Center (HMC) is seeking a Digital and Social Content Manager. This individual is responsible for developing a clearly defined content strategy (including digital and social) and then executing it in a manner that supports the growth of the Holocaust Memorial Center’s audience and reach.
This position is responsible for planning, evaluating, managing, and contributing to all digital and social media channels in an effort to achieve HMC objectives while ensuring a consistent marketing message and strengthening our position in the market. Key to this will be leveraging significant assets that already exist within HMC, curating content that is widely available concerning the Holocaust, and helping create new content, including management of content production resources (photography, videography, etc.).
- Lead the social media team, coordinate with marketing team, and collaborate across functions (like education, exhibitions and communications) within HMC to deliver an effective content marketing strategy and editorial plan.
- Create and curate compelling content using text, photograph and video to educate people about the HMC’s mission, museum, library, programs and other activities, as well as about the Holocaust and its lessons for today.
- Design social media campaigns to attract and engage social media followers.
- Set KPIs and create content strategies to set and achieve short-term/long-term marketing goals and targets. Provide ongoing and consistent measurement and optimization of the content.
- Plan, manage, coordinate and execute all social media programs & initiatives.
- Responsible for media buys as they pertain to determined social media strategy, including, but not limited to Facebook/Instagram, Google (YouTube) and Twitter. Must have working knowledge of social media buying platforms and respective analytics dashboards (i.e. Facebook Ads Manager).
- Management of HMC’s website.
- Provide editorial guidance to ensure content stays consistent with HMC branding including style and tone.
- Production of a content marketing calendar and organization workflows to create regular content on social media, website, and email, according to best practices.
- Use social listening tools to monitor online conversations
- Identify and report bugs to the Web Development Team for improvements.
Subject Matter Knowledge and Skills:
- Expert or emerging expert in digital marketing: websites, online media, search, social, mobile, email, apps.
- Familiar with web and social analytics tools such as Google Analytics, Adobe, Spredfast, Hootsuite, and Crimson Hexagon.
- Excellent writing and editing skills.
- Graphic design, photo editing, video editing and WordPress experience preferred.
- Self-motivated and detail oriented.
- Adept at analyzing web/mobile, online media, and social analytics.
- Skilled at generating actionable and impactful insights and recommendations from a multitude of analytics and research observations.
- Knowledge of the Holocaust and the Jewish community preferred.
Qualifications, Training, Education:
- 5+ years of digital strategy and social media experience.
- Bachelor’s degree required.
- On call availability for updating breaking news.
- Staff occasional event in the evening or Sunday.
The position of Digital and Social Content Manager is a full-time position with a competitive compensation and benefit package, including health insurance, 401K and vacation.
In your cover letter please include a statement on why you would like to work at the Holocaust Memorial Center.
- Key database position for the Development and Education departments
- Use Excel and the Altru Database querying function to create lists by building complex queries that utilize multiple fields and attributes
- Communicate with donors, schools (teachers and administrators), enter intake forms, process payments and donations
- General data entry, report writing
- Assist with the implementation, operations, and ongoing maintenance of the database
- Other administrative duties as requested
- Assist with Main floor admission of museum one day per week and as needed
Traits and Characteristics
- Exceptional organizational skills and attention to detail, with the ability to plan and follow through while juggling multiple responsibilities
- A willingness to learn on the job, research and solve problems, and accept constructive criticism
- Superior computer skills/abilities required in Microsoft Office, in particular Excel and Word
- Possess strong interpersonal, communication and customer service skills, both written and oral.
- Demonstrate ability to work with a wide range of people and possess empathetic outlook and sense of diplomacy
- Ability to work both autonomously and as part of a team
- Must exhibit a professional presence, positive attitude, discretion with sensitive information
- Sensitivity to older adults and Holocaust survivors.
- Strong skills in fundraising/donor relation/CRM databases, Blackbaud/Altru strongly preferred
- Previous administrative experience in nonprofits and/or fundraising is preferred
- Bachelor’s Degree preferred
- Knowledge of the metro Detroit Jewish community a plus
The position of Museum Data Specialist is a full-time position with a competitive compensation and benefit package, including health insurance, 401(K) and vacation.
In a required cover letter please include a statement on why you would like to work at the Holocaust Memorial Center.
The Holocaust Memorial Center is creating a team of museum educators to lead virtual museum experiences school groups (grades 7-12).These experiences will be student-centered and interactive. Using Michigan curricular standards, the facilitator will help develop and evaluate the programs they deliver. They will facilitate experiences for multiple groups/schools per day. All facilitators will work from the HMC building for both in-person and virtual programs.
Reports To: Manager of Museum Education
This position is part-time and year round, 5 days/week 25 hours/week. May include occasional Sundays and evenings. The work is on-site at the Holocaust Memorial Center.
- Lead multiple interactive museum experiences per day with groups of students, where students explore, discover, and learn about the Holocaust by engaging with artifacts and each other;
- After initial training and through ongoing professional development, demonstrate proficiency in leading the variety of virtual offerings;
- After initial training, be proficient in delivering programs through a variety of virtual platforms;
- Communicate with teachers to coordinate content, goals, and other aspects of virtual experience implementation;
- After initial training and through ongoing professional development, understand Michigan curriculum standards and know how to apply best teaching practices to meet them;
- Use a variety of proven techniques for engaging students;
- Work with the museum education team and supervisors to develop, evaluate and refine learning experiences;
- Use professional peer coaching techniques to assist fellow VME facilitators in improving their practice; use coaching from others to continually improve one’s own practice;
- Participate in reflective practice, individually and as part of a team to improve teaching skills.
Knowledge, Skills and Abilities to Perform Essential Functions
- Associates degree or higher in Education, History, Humanities, Arts, Art Education, Psychology, or a related field; graduate students welcome;
- Experience and desire working with youth in a school or other organized program;
- Excellent speaking, presentation, and listening skills;
- Outstanding interpersonal skills and the desire and ability to work with a close-knit team;
- Intellectual curiosity about Holocaust history and how it relates to contemporary social issues
- Knowledge of virtual platforms such as Zoom and Google Meets is a plus.
- Reliable Transportation is required.
This job description describes the general nature of the duties and requirements of this job. It is not intended to be an exhaustive list or to limit the supervisor’s ability to modify work assignments as appropriate.
This job requires educators be on site at the HMC.